At Chantecaille & Charlotte Tilbury Shop, we understand that true beauty aficionados deserve more than just exceptional products—they deserve an effortless experience from selection to delivery. Our global shipping options are designed with your luxury lifestyle in mind, bringing coveted beauty treasures from our Syracuse headquarters to your vanity table, wherever you may be.
Your Beauty Journey, Delivered
Behind the Scenes: Our Beauty Dispatch Process
Every order begins its journey at our climate-controlled Syracuse facility, where our beauty experts:
- Hand-select each product with white-glove care
- Wrap items in protective packaging to prevent damage
- Include a personalized note (because luxury is in the details)
- Process within 1-2 business days (excluding weekends)
Global Beauty Access with Local Care
While we proudly serve beauty lovers worldwide, please note that delivery to some Asian countries and remote regions may be limited due to customs regulations. Our customer care team will promptly notify you if we’re unable to ship to your location.
Important: All delivery estimates begin after the 1-2 day processing period. During peak seasons (like holiday launches of Charlotte Tilbury’s Limited Editions), processing may take slightly longer.
Your Satisfaction, Guaranteed
We stand behind every luxury foundation, eye concealer, and signature fragrance we deliver. If your items arrive not quite perfect:
- 15-day return window from delivery date
- Original packaging required for fragrances and skincare
- Contact our beauty advisors at [email protected]
From our Syracuse beauty vault to your hands—we’re honored to be part of your self-care ritual. Now that you know how we deliver, why not explore what we deliver? Your perfect Fragrance Profile or that illuminating BB Cream is just a click away at bestmakeupsale.com.
Because when you look extraordinary, the world should notice.